Contact Support
If you have questions or need assistance with the SpaceGate app, please contact us:
Support Hours
Monday – Friday, 9:00 AM – 6:00 PM
Response Time
We typically reply within 24–48 hours.
About SpaceGate
SpaceGate is a merchant order management application designed for restaurants, retail shops, and laundry service providers.
The app allows approved merchants to receive, manage, and fulfill customer orders that were placed and paid for through the RoyalCity 2.0 customer app.
Who Can Use This App?
Restaurants
Retail shops
Laundry providers
All merchant accounts must be reviewed and approved by the system administrator before order management features become available.
Before Approval
- View SpaceGate information
- Manage profile
- Receive notifications
After Approval
- View incoming orders
- Update order status
- Manage order fulfillment
Payments & Billing
SpaceGate does not offer any in-app purchases, subscriptions, or paid features.
- No payments are made inside this app
- No digital content is sold through this app
- All customer payments are handled in the RoyalCity 2.0 app
Frequently Asked Questions
Yes. Creating an account and using the app is free of charge.
No. SpaceGate is only for order management. Payments are completed in the RoyalCity 2.0 customer app.
Merchant features are enabled only after admin verification and approval.